Frequently asked questions about Le Perceur's products and services

Learn more about our company and our excavation, demolition, and drilling equipment!
Where do the parts you sell come from?
We make sure our parts come from the best manufacturers to offer you quality parts at the best price, whether it is rubber tracks, bearing parts, drilling equipment, augers, screw piles or hydraulic hammers. Quality control is a non-negotiable aspect at Le Perceur! We are also authorized distributor for ITR and Tuff Bilt tracks. With The Drill, you get reliable parts that will help you maximize your productivity while reducing maintenance costs.
Who can buy your products?
We serve everyone: construction or demolition contractors, landscapers, public works companies, mining operators, farmers, and many more! If you own heavy machinery, whether it's an excavator, backhoe loader, agricultural tractor, telehandler, motorized wheelbarrow or other, we are here to provide you with reliable and durable parts!
What are the prices of your heavy machinery parts like?
We offer competitive rates to help you save on your heavy machinery parts. Moreover, we regularly offer promotions on certain parts in our inventory to make room for our new products. Finally, our estimates are completely free!
Are your parts compatible with all types of machinery?
Our rubber tracks, drilling equipment, hydraulic hammer, bearing parts, screw piles adapters and augers are available in a wide range of models to ensure optimal compatibility with your equipment, whatever it may be. For example, our augers are compatible with excavators from 1 to 17 tons.
What are the delivery times for ordered parts?
We have a vast inventory of parts available immediately to be ready to respond to emergencies. We know that a machine downtime can lead to significant financial losses. Therefore, we have the parts you need in stock to minimize interruptions and allow you to resume work as quickly as possible.
Do you offer delivery options?
Absolutely! Upon request, we offer a fast and reliable delivery service that covers Quebec, Ontario and New Brunswick. Thanks to our vast parts inventory, we ensure that your equipment arrives as quickly as possible.
Do you offer emergency services?
Absolutely! Our primary goal is to minimize downtime caused by equipment breakdowns. Therefore, we offer an emergency service available at any time of the day or night, 7 days a week, to address any unexpected breakdown or urgent need for parts. Our dedicated team is at your disposal to provide immediate technical or material assistance when you need it most.
Do you offer warranties?
At Le Perceur, each piece is carefully selected to offer exceptional durability even in the most demanding conditions. Our commitment to quality is reflected in the guarantees we offer. Among other things, we offer a full one-year warranty on our hydraulic hammers and augers.
We also provide advantageous warranties on Tuff Bilt and ITR products, of which we are authorized distributor. These measures are designed to ensure your satisfaction and peace of mind when purchasing from us.
Tuff Bilt products are guaranteed as new value for premature wear. The Tuff Bilt guarantees is 18 months for excavator products and 12 months for skid steer.
The ITR product warranty covers premature wear for 18 months for excavator products and 12 months for skid steer. If a product is worn out before this period, credit is given based on the remaining time of use. For example, if a product has been used for 17 months, the guarantee will grant credit equivalent to 1/18 of the value, corresponding to the remaining month of coverage.
Is your team adequately trained to answer my questions and provide sound advice?
Our team, composed of experienced professionals who have been working in the industry for a long time, understands perfectly the needs and challenges of operators of excavation, demolition or drilling machinery. Therefore, whether it's questions about compatibility, performance, or maintenance, our heavy machinery experts are ready to provide you with the answers and advice needed to optimize your operations on the field.
Can we access customer testimonials?
Our expertise has earned us an enviable reputation, which is why we are pleased to share the reviews and impressions of clients who have used our services. Feel free to check our Google reviews to get a better idea of our approach and the quality of the services offered.