Frequently asked questions about Le Perceur's products and services
Learn more about our company and our excavation, demolition, and drilling equipment!
Where do the parts you sell come from?
We manufacture the vast majority of our parts ourselves, whether they are rubber tracks, undercarriage parts, drilling equipment, augers, screw piles or hydraulic hammers. We are also an authorized distributor for ITR and Tuff Bilt tracks. With Le Perceur, you benefit from reliable parts that help you maximize your productivity while reducing your maintenance costs.
Who can buy your products?
We serve everyone: construction or demolition contractors, landscapers, public works companies, mining operators, farmers, and many more! If you own heavy machinery, whether it's an excavator, backhoe loader, agricultural tractor, telehandler, motorized wheelbarrow or other, we are here to provide you with reliable and durable parts!
What are the prices of your heavy machinery parts like?
We offer competitive rates to help you save on your heavy machinery parts. Moreover, we regularly offer promotions on certain parts in our inventory to make room for our new products. Finally, our estimates are completely free!
Are your parts compatible with all types of machinery?
Our rubber tracks, équipements de forage, marteaux hydrauliques, pièces de roulement, adapteurs de pieux vissés et tarières sont disponibles dans une large gamme de modèles afin d’assurer une compatibilité optimale avec vos équipements, quels qu’ils soient. Par exemple, nos tarières sont compatibles avec des excavatrices de 1 à 20 tonnes.
What are the delivery times for ordered parts?
We have a vast inventory of parts available immediately to be ready to respond to emergencies. We know that a machine downtime can lead to significant financial losses. Therefore, we have the parts you need in stock to minimize interruptions and allow you to resume work as quickly as possible.
Do you offer delivery options?
Absolutely! Upon request, we offer a fast and reliable delivery service that covers Quebec, Ontario and New Brunswick. Thanks to our vast parts inventory, we ensure that your equipment arrives as quickly as possible.
Do you offer emergency services?
Absolutely! Our primary goal is to minimize downtime caused by equipment breakdowns. Therefore, we offer an emergency service available at any time of the day or night, 7 days a week, to address any unexpected breakdown or urgent need for parts. Our dedicated team is at your disposal to provide immediate technical or material assistance when you need it most.
Do you offer warranties?
At Le Perceur, each part is carefully designed and manufactured to offer exceptional durability, even in the most demanding conditions. Our commitment to quality is also reflected in the warranties we offer. Among other things, we offer a comprehensive one-year warranty on our hydraulic hammers. We also provide advantageous warranties on Tuff Bilt and ITR products, for which we are an authorized distributor. These measures aim to ensure your satisfaction and peace of mind with every purchase from us.
Is your team adequately trained to answer my questions and provide sound advice?
Our team, composed of experienced professionals who have been working in the industry for a long time, understands perfectly the needs and challenges of operators of excavation, demolition or drilling machinery. Therefore, whether it's questions about compatibility, performance, or maintenance, our heavy machinery experts are ready to provide you with the answers and advice needed to optimize your operations on the field.
Can we access customer testimonials?
Our expertise has earned us an enviable reputation, which is why we are pleased to share the reviews and impressions of clients who have used our services. Feel free to check our Google reviews to get a better idea of our approach and the quality of the services offered.